Privacy Policy

Last Updated: April 1st, 2025

1. Introduction

Welcome to Wisdom and a Moment Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online service that integrates WhatsApp Business and OpenAI Assistants.

2. Information We Collect

2.1 Information You Provide

Meta Business Account details (e.g., Business ID, phone numbers, and permissions granted).
User authentication data.
Messages and interactions through WhatsApp.

2.2 Automatically Collected Information

Usage data (e.g., logs of interactions, timestamps, and service performance).
Device and browser information.
IP address and location (if applicable).

3. How We Use Your Information

We use collected data to:

Provide and maintain our service.
Authenticate and verify users.
Enable communication between businesses and OpenAI Assistants.
Improve system performance and security.
Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your data. However, we may share data with:

Meta Platforms, Inc. to enable WhatsApp Business integrations.
OpenAI to facilitate chatbot responses.
Service providers assisting in infrastructure and security.
Law enforcement or regulators when required by law.

5. Data Security

We implement security measures to protect your data, including encryption and access controls. However, no system is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Access, correct, or delete your data.
Withdraw consent where applicable.
Restrict or object to certain data processing activities.

7. Third-Party Services

Our service interacts with WhatsApp and OpenAI, which have their own privacy policies. Please review their policies for more details.

8. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this policy, contact us at [email protected].